Frequently Asked Questions
Group Florence Nightingale has been a leader in the regional healthcare industry since 1989. It has developed “Centers of Excellence” with expert treatment, surgery, and diagnostic capabilities across its four hospitals and medical center. Each center has gained recognition in its specialization, not only in Turkey but throughout the region.
Medical Second Opinion
Our Center for International Patients is dedicated to delivering comprehensive service from start to finish, 24 hours a day, 7 days a week. With a fully trained and experienced team of advisors and interpreters, we coordinate all your medical, travel, accommodation, leisure, and other needs seamlessly and professionally.
The Center for International Patients does not charge any fees. Medical Second Opinions and accommodation assistance are free of charge. Additionally, we provide complimentary interpreter and transfer services during your stay in Istanbul.
The exact requirements depend on your country of citizenship; however, in general, entry to Turkey is fairly straightforward. The Center for International Patients can inform and assist you with visa procedures.
The majority of physicians speak fluent English, and the Center for International Patients will provide you with native-speaking interpreters to escort and assist you during your treatment.
You are not required to inform your doctor at home. However, we strongly recommend that you discuss your decision to undergo a medical procedure abroad with your general practitioner. Furthermore, we can facilitate correspondence between your doctor and the treating doctor at Group Florence Nightingale for a comprehensive exchange of medical information.
The Center for International Patients will recommend suitable accommodation according to your budget and comfort preferences, as well as advise you on ideal locations. Reservations will be confirmed before your travels.
Every price quotation includes a detailed overview of what is covered. If you have any questions or concerns, please don’t hesitate to contact us.
Any drugs prescribed to the patient after discharge from the hospital are not included. Additionally, any care or services related to unforeseen complications that may arise and are not defined in the patient’s initial treatment plan are not covered.
Furthermore, services or care relating to major complications during the patient’s operation, including but not limited to the need for transfer to an Internal or External Specialized Intensive Care Unit, are not included. Any resulting extended hospitalization (ICU or ward) during treatment is also not covered.
Additional costs incurred in such events will be invoiced to the patient in accordance with the Group’s standard charges prevailing at the time.
To get started, you can reach out directly to the Center for International Patients for guidance and assistance. Alternatively, you can use our Medical Second Opinion online tool to submit your medical records.
Group Florence Nightingale’s Center for International Patients will take care of all the details relating to your visit, as well as ensuring a successful return home and any necessary follow-up requirements.
All physicians at Group Florence Nightingale are fully licensed by the Turkish Medical Council to practice their specialty in Turkey. Additionally, many hold Board Certification in their specialty in the US, Australia, or Europe.
Our credentialing process involves a formal review of each doctor’s qualifications and track record by the Credentials and Bylaws Committee and the Hospital’s Medical Executive Committee. This review occurs before a doctor is appointed to the medical staff by the Hospital’s Board of Governors and is revisited every three years thereafter.
You can find a summary of each physician’s qualifications on our website. If you would like to review the qualifications or specific experience of your physician in more detail upon your arrival, we can arrange for you to do so.
We can provide you with the doctor’s professional credentials upon request.
Family members or companions are welcome to travel with you.
The Center for International Patients will arrange all your transfers, including airport arrival/departure, hotel, and hospital transportation.
It is possible – and cost-effective – to undergo multiple procedures simultaneously. However, this must be evaluated on a case-by-case basis to determine a suitable treatment plan.
Group Florence Nightingale’s Center for International Patients can make arrangements for you and your family regarding local tours or sightseeing trips in Turkey.